CAREER

For online booking made on the web-page of Paloma Hotels,

The owner of the booking and the hotel are deemed as accepting mutually the validity of articles stated below.

1. General Conditions on Booking:

On the menu of Online Booking, as many room as you chose are booked for you at the indicated price. The prices included all taxes. Your booking is to be guaranteed once your payment is received by the hotel. Unpaid bookings give the hotel the right to cancel it.

2. Guarantee Booking – Payments:

For the booking to be included within the scope of guarantee, the booking price must be paid. Credit Card: In the Online Reservation Menu, you can make the full payment or 50% prepayment. For 50% prepayments, the remaining 50% will be charged at check-in. For payment by Bank transfer, please contact by info@palomahotels.com. Your bookings are guaranteed as in the confirmation mail sent to you by the system. 

3. Reservations can be canceled free of charge up to 5 days before check-in. In case of cancellations with less than 5 days, the total accommodation fee (100%) will be charged as No show fee.All transaction costs belong to the owner of the booking in reimbursements. For non-cancelled bookings, if not checked in the hotel, the total cost of accommodation or prepaid amount is invoiced as No- Show. Paid amount is not reimbursed. 24 hours after the check-in hour, the hotel has the right to cancel the bookings which are not checked in yet. If the cancelled room is sold to another customer, the right for reimbursement is not given to the owner of the booking. If the hotel accepts the reimbursement of installments by credit card, the procedure of reimbursement is carried out within the framework of the refund conditions of the banks.

4 General Rules:

Paloma Hotels serves its customers in line with the concept of all included and Half Board. The content of this concept is available on our webpage. ’The current condition has been acknowledged as a Force Majeure event due to the fact that as the epidemic disease of the respiratory tract known as coronavirus (Covid-19) poses a serious health risk globally, it was proclaimed by the World Health Organization as an “International Public Health Emergency” first and then a ‘Pandemic (Global Epidemic).’ The HOTEL may make alterations temporarily in conditions of the services to be provided within the scope of this Agreement, in line with the measures taken or to be taken by all the domestic institutions and organizations, particularly the T.R. Ministry of Interior Affairs, upon the recommendations of the Coronavirus Scientific Committee constituted within the T.R. Ministry of Health as well as the global measures taken for the prevention of the spread of the pandemic that is the subject matter of the said force majeure event. In such case, the GUEST acknowledges, declares, and undertakes in advance that he/she will not hold the HOTEL responsible asserting violation of the Agreement, defective service, or any similar allegation and that it will not make any claim of rights and receivables against the HOTEL within the scope of the Nr. 6502 Law on the Protection of Consumers and other legislation.Your expenses except all included or Half Board concepts are charged on your room bill and they must be paid before checking out. Check-in hour on check-in day: it is 14:00, Check-out hour on check-out day is 12:00. Please note your request for an early check-in at the moment of booking. Please get in touch with the Reception for your requests to leave your room and the hotel after 12.00. An extra fee per person is charged for early check-in and late check-out. The Hotel and the owner of the Booking can make a contract under different conditions by agreeing mutually and written. The new contract is valid for the conditions stated on the additional agreement. For the articles which are not stated on the additional agreement, this contract (Online Booking Rules and Conditions) applies. Our Online Booking Rules and Conditions contract is updated occasionally. The latest and the most valid one is available on www.palomahotels.com.

5. Pledge of Confidentiality and Our Security Policy : Credit Card Security
www.palomahotels.com has been configured using the most recent technology so that uninterrupted service may be offered to you round the clock.
Security of this website is provided by the world-famous web security company Comodo SSL. This website holds a COMODO 128 Bit SSL(*) Certificate.
(*) SSL ensures that the transmitted data can be decrypted strictly and only at the right address.
Before being transmitted, data are automatically encrypted and then can be decrypted by the right recipient only. The confidentiality and integrity of the operation and the data is protected through authentication at both sides. The power of an encryption method used in data traffic in relies on the key length. The key length is very important for data protection. The SSL protocol uses 40 bits and 128-bit encryption. 128-bit encryption has 2,128 various keys and solving this encryption requires a huge cost and time.

Information Security
www. Any sensitive and personal information received from users of www.palomahotels.com is kept up to highest electronic and physical security standards, and is used in a system, accessible by only authorized personnel with prior user consent and in absolutely necessary cases, in compliance with applicable laws of Turkey and international regulations. www.palomahotels.com undertakes and warrants that, without prior user consent, it will disclose sensitive and personal information received from users to no party under any designation for any reason whatsoever or share such information with no third party or in a way abuse the same. Name, address, phone and similar information is received to ensure that the service offered to you may be rendered in an error-free manner and without disruptions..

Confidentiality Policy
It is applicable to all the websites having the URL www.palomahotels.com.
If you see Paloma Hotels  otel logo on any website, this does not necessarily mean that these security rules are
applicable to that website. You must check the URL and make certain that it is a page really belongs to
Paloma Hotels  otel, as there may be people attempting to use our logo either without permission or for illintentioned 
purposes. In such cases, please contact us. Our address is: info@palomahotels.com

CLARIFICATION TEXT REGARDING PERSONAL DATA

Dear prospective employees,  

The nature of your personal data processed by our company, DİANA OTEL YATIRIMLARI VE İŞLETMECİLİĞİ A.Ş. ("Employer"), acting as the data controller under the Personal Data Protection legislation, the legal grounds for processing, the purposes and methods by which your data is obtained and processed, the recipients and purposes for which your data is transferred, as well as your rights concerning this data, are detailed below in accordance with the Personal Data Protection Law (“PDPL").

1. Principles Regarding Personal Data

The Employer processes personal data in accordance with Article 20 of the Constitution and the principles outlined in Article 4 of the LPPD, including:

• adherence to legal requirements and the principle of good faith,
• ensuring the accuracy and, when necessary, the currency of the data,
• processing data for specific, explicit, and legitimate purposes,
• ensuring that the data processed is relevant, limited, and proportionate to the purposes for which it is collected,
• retaining data only for the period prescribed by law or necessary for the purposes of processing personal data.

1. Processed Personal Data

The personal data processed by the employer are as follows:

1. Purposes, Legal Reasons and Methods of Collection of Personal Data

The personal data referenced above are gathered through the application forms made available in written or electronic formats, the CVs submitted by employee candidates to the Employer via email, postal services, website channels, references, or similar methods, and through employment or consultancy firms via electronic and/or physical media. These data are processed in accordance with the purposes and legal grounds previously mentioned.

The personal data of our employee candidates processed under this scope are deleted or destroyed within 2 years after the completion of their visits, or within 3 months if there is no legitimate purpose for their retention. However, data that the Employer may need to retain as evidence in potential disputes are preserved by the Employer for the duration of the statutory limitation periods for litigation.

1. Access Authorisation and Data Transfer

All personal data stored by the employer are accessible exclusively to personnel and managers with access authorization as defined by the company’s Authorisation Matrix. Unauthorized and unrelated individuals are strictly prohibited from accessing this information. Even those with access authorization are not permitted to copy personal data unless absolutely necessary. To safeguard the security of the personal data, the employer utilizes servers that undergo regular penetration testing and continuously monitors the physical security of server rooms and other locations where personal data are stored, as well as access to these areas. The Employer takes all necessary administrative and technical measures to prevent unauthorized personnel from accessing personal data, and provides training to key personnel to enhance the company’s awareness of personal data protection.

The Employer does not transfer the personal data it holds to third parties, except as provided in Articles 8 and 9 of the PDPL. Any data transfers carried out by the Employer under this scope are limited to its subsidiaries, affiliated companies, business partners, audit firms, insurance agencies, lawyers and accountants, banks, private legal entities, and authorized public institutions and organizations.

1. Rights of Data Subjects

In accordance with the Personal Data Protection legislation, we would like to inform you that you have various rights concerning your personal data, and we are committed to assisting you in exercising these rights. In this context, your rights include the following:

a) The right to learn whether your personal data is being processed,

b) The right to request information regarding the processing of your personal data,

c) The right to learn the purpose of processing your personal data and whether they are being used in accordance with that purpose,

d) The right to know the third parties to whom your personal data has been transferred, whether domestically or abroad,

e) The right to request the correction of your personal data if it has been processed incompletely or inaccurately,

f) The right to request the deletion or destruction of your personal data under the conditions outlined in Article 7 of the Law,

g) The right to request that third parties to whom your personal data has been transferred are notified of actions taken under subparagraphs (e) and (f),

h) The right to object to any outcomes that arise against you as a result of the analysis of your processed data exclusively through automated systems,

i) The right to seek compensation if you suffer damage due to the unlawful processing of your personal data.

To exercise these rights, please direct all your requests to the Employer by contacting the Human Resources Officer authorized by the Employer. (a) If you have a registered electronic mail (KEP) address, secure electronic signature, mobile signature, or if you have an email address previously provided to the data controller and registered in the data controller's system, please send your request to the following email address:

kvkk@palomahotels.com.

(b) If you do not have any of these, we kindly ask that you submit your request in writing by mail to the following address.

Human Resources Department

DIANA OTEL YATIRIMLARI VE İŞLETMECİLİĞİ A.Ş. / PALOMA HOTELS

Yenigöl Mahallesi Serik Caddesi No: 64/2 Antalya / Türkiye

In compliance with the Communiqué on the Procedures and Principles of Application to the Data Controller, applications must include the applicant's name, surname, Turkish ID number (or passport number and nationality if a foreign national), residential or workplace address for notifications, email address, telephone and fax number for notifications (if available), the subject of the request, and the signature of the data subject if the application is submitted in writing. Your inquiries and requests will be addressed within 30 days, and applications will be considered submitted on the date they are received.

We respectfully submit this for your information.

DİANA OTEL YATIRIMLARI VE İŞLETMECİLİĞİ A.Ş.

I have read and understood it.